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INSTALLING YOUR NEW WIDGET

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This page will guide you through the installation process. If you have any questions that are not answered here, feel free to contact us. Be sure to follow all the steps without skipping any of them; this is essential for your chat to function perfectly.

 

After downloading the provided files, open the folder where the widget you want to install is located.

1.0 Click on the quick installation link to start the installation of your new widget.

2.0 A Streamlabs page will automatically open in your browser; if you are not logged in, please log in.

3.0   Use one of your existing widget themes or click on "CREATE A NEW WIDGET THEME" and name it as you prefer.

- The imported link will only overwrite the selected widget, which means you can combine it with any other scene or widget collection you've created on Streamlabs.

- If you want to keep your old widgets saved, we highly recommend creating a new theme.

4.0 Select "USE" for the profile you want to use.

5.0 The page will automatically direct you to the settings of the imported widget.

6.0 Now to activate the alert notifications in your chat, open a new tab and access this link or go to ACCOUNT > SETTINGS > API SETTINGS > API TOKENS.

7.0 Copy your "API TOKEN SOCKET" and return to the widget settings tab, on 'Custom Fields'.

8.0 Scroll down to the bottom of the page and on the "STREAMLABS WEBSOCKET KEY" field, paste your token, and click on save settings.

9.0 Scroll up to the top of the page and copy the widget URL.

10.0 In your preferable streaming software, create a browser source and paste the URL.

After adding the widget on your OBS, test to see if it is working normally. If it's not functioning, repeat the process at least once. And if you still encounter issues please contact us explaining specifically what problem is occurring, preferably with screenshots of the error.

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